Intact Insurance - 30 Minute Claims Guarantee

30 Minute Claims Guarantee

At Intact Insurance, we take customer satisfaction very seriously. We are ranked "Highest in Customer Satisfaction with the Auto Insurance Claims Experience" by J.D. Power*, and we believe part of how we ensure your satisfaction is through our 30 Minute Claims Guarantee.

When you call Intact Insurance to report a claim, we guarantee that within 30 minutes of answering your call, one of our dedicated claims representatives will start your claim. That means they’ll start the claims process, and will have the ability to take charge of the situation and arrange emergency support if required. If not, we’ll write you a cheque for the full amount of your annual premium up to a maximum of $1,000**. It’s just one of the ways we work to give you the best possible service experience when filing a claim.

* Intact Insurance received the highest numerical score in the proprietary J.D. Power 2015 Canadian Auto Claims StudySM, based on 2,583 total responses, ranking 11 providers. Excludes those with claims only for glass/windshield, theft/stolen or roadside assistance. Proprietary results based on experiences and perceptions of consumers surveyed February-April 2015. Your experiences may vary. Visit jdpower.comThis link will open in a new window..

** Certain conditions, limitations and exclusions apply.

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Contact Monarch Insurance Brokers for more information.

780-422-0568 | monarch@monarchins.com

How a broker can help

More than 200 companies provide insurance to consumers in Canada, each offering its own unique coverage and expertise. It can be frustrating and confusing to compare different insurance products on your own.

An independent insurance broker is your best ally. They do the legwork to find you the best insurance coverage at a price you can afford and at no additional cost to you as they are paid by the insurance companies.

Intact Insurance - How to Make a Claim

Property damage

If your home or property gets damaged, we’ll help you get through the claims process as quickly as possible.

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Car accident

No one wants to be involved in an accident, but if you need to make a claim we'll get you through the process as quickly and painlessly as possible.

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Water damage

In cases of water damage you need to act fast to prevent the growth of mould and other allergens. We will help you through the process.

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Fire damage

If your home or property is damaged by fire, we’ll help you get through the claims process as quickly as possible.

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Wind and hail damage

Storms can wreak havoc on your property. We help you clean up the mess from wind or hail.

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Robbery

When you call to report a theft and make a claim, we’ll help you get through the claims process fast so you can replace your stolen property.

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Contact Monarch Insurance Brokers for more information.

780-422-0568 | monarch@monarchins.com

How a broker can help

More than 200 companies provide insurance to consumers in Canada, each offering its own unique coverage and expertise. It can be frustrating and confusing to compare different insurance products on your own.

An independent insurance broker is your best ally. They do the legwork to find you the best insurance coverage at a price you can afford and at no additional cost to you as they are paid by the insurance companies.

Intact Insurance - How to Save Money on Home Insurance

How premiums are calculated

At Intact Insurance, we treat each person as an individual.

Our grass roots approach means we work with local, independent brokers to offer insurance coverage and premium amounts unique to you.

We consider all the standard variables when calculating your insurance premium – plus many more.

A broker can help you navigate coverage options and build your discounts right into the price you pay.

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About deductibles

The deductible on your home insurance policy is the amount you pay towards repairs if you have a claim.

What can you afford to pay out of pocket for a claim?

The right deductible is balanced. It fits your budget for insurance on one hand, and on the other, what you can reasonably afford to pay in the event of a claim.

Talk to your broker. Get quotes with a few different deductible amounts to understand how it affects your insurance premium.

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my rate™

Everyone is different.

At Intact Insurance and Novex, we recognize that no customer is the same. That is why we have developed a rating program that considers all the aspects that make each individual unique, and take this into account when determining their premium – so that each person gets the coverage and the price that fits them perfectly.

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Contact Monarch Insurance Brokers for more information.

780-422-0568 | monarch@monarchins.com

How a broker can help

More than 200 companies provide insurance to consumers in Canada, each offering its own unique coverage and expertise. It can be frustrating and confusing to compare different insurance products on your own.

An independent insurance broker is your best ally. They do the legwork to find you the best insurance coverage at a price you can afford and at no additional cost to you as they are paid by the insurance companies.

Insurance Q&A Series - What is a Deductible?

An Insurance deductible is the portion of a claim the client is responsible for paying.

It can be expressed either as a specific amount for each claim or as a percentage such as 5%.

It can be important to remember that a deductible is only one potential deduction at the time of a claim and there are other deductions that may apply in different scenarios such as:

Co-Insurance Penalties, Depreciation (Actual Cash Value), Taxes (Usually for GST registered companies) among others.

Contact Monarch Insurance Brokers today for a free consultation on potential gaps in your current coverage and unexpected deductions from your claim.

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Contact Monarch Insurance Brokers for more information.

780-422-0568 | monarch@monarchins.com

How a broker can help

More than 200 companies provide insurance to consumers in Canada, each offering its own unique coverage and expertise. It can be frustrating and confusing to compare different insurance products on your own.

An independent insurance broker is your best ally. They do the legwork to find you the best insurance coverage at a price you can afford and at no additional cost to you as they are paid by the insurance companies.