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Edmonton Insurance Brokers and Consultants

Monarch Insurance Brokers Limited is an Alberta based firm specializing in the arranging and handling of commercial property and casualty insurance affairs on behalf of its many and varied clients throughout Western Canada.



SGI Insurance - Pro Service Pak


Whether you style hair in a salon, dispense drugs at a pharmacy or treat animals at a clinic, your business provides expert service to its clients. They expect you to know what you're doing and stand by that knowledge.

And you wouldn't have it any other way. You are a professional and proud of it.

But it's easy to forget that your advice, service or knowledge comes with a responsibility that puts you at risk. That's why SGI CANADA's ProService Pak is comprehensive coverage in one package designed to protect your business from damage to your buildings, its contents and loss of income.

Your profession is more than a career. It defines you as a trusted member of the community. Protect your business, reputation and livelihood with SGI CANADA's ProService Pak.

Not sure if you qualify for ProService Pak? Read about the eligible businesses or ask your broker.

Coverage features

In addition to the core property coverage and liability coverage highlights, here are some of the coverage features you'll find useful to your professional service business.

Accounts receivable

Do you typically have people who owe you money from month to month for goods or services you provide on account or credit? Would you know who they are and how much they owe you if your records were damaged, lost or destroyed?

With ProService Pak, you're covered for the amount owed to you, including collection expenses and interest charges incurred, even if you can't say exactly how much it is.


If your business has a reception area for customers, you might have a painting, sculpture or other work of fine art on display. Protect your investment with ProService Pak Artwork coverage, up to a limit of $10,000, even when it's in transit or temporarily away from your insured premises1.

Business interruption due to third-party loss

If your business' activities are interrupted causing you an economic loss due to physical damage caused by an insured peril2 to the buildings, structures, machinery equipment or stock of a neighbouring business, with ProService Pak you're covered.

This coverage includes damage by an insured peril to a supplier or recipient property that also causes an interruption to your business and subsequent economic loss.

Equipment breakdown and spoilage

If an equipment breakdown occurs in your business, not only is the affected equipment covered, so is any loss of perishable items that spoil or are contaminated as a result of the breakdown, including medical samples, specimens, drugs or blood.

Loss assessment

If your office is located in a unit you own in a commercial condominium building, you're covered for any special assessments3 levied upon you by the condominium corporation for a direct loss to the collectively owned property by an insured peril2.

Professional premises extension

ProService Pak extends your building protection to include coverage for property, whether attached or separate, such as:

  • kennels, pens or cages
  • fences
  • animal runs
  • x-ray equipment
  • surgical lamps or exam tables
  • cremation equipment

Damage caused by animals / Death or injury of an animal

If you hold animals for treatment, boarding or other services, ProService Pak provides coverage for property damage caused by those animals, as long as it is sudden and unpredictable. If the animal is injured or killed, you're covered for these types of losses, up to your liability limit:

  • any uncollectible financial loss you incur
  • disposal expenses
  • recovery or reward expenses for stolen/escaped animals
  • emergency removal

You are not covered if the removal of the animals is due to a medical condition, disease or parasite infestation, grooming, or any condition or treatment for which the animal is in your care for professional veterinary services, including intentional destruction.

Medical records inclusion

If you store, hold or retain valuable papers or records (including medical papers usual to your profession) for your clients at your insured premises1, ProService Pak will pay for the reproduction, replacement or restoration of these written, printed or otherwise inscribed documents, up to your chosen limit.

This includes damage or destruction by an insured peril2 that occurs while the property is temporarily away from the premises, up to $5,000, or being moved or removed from a safe location due to an imminent danger or loss.

Precious metals

Do you keep precious metals at your place of business for your professional trade, such as gold, silver or platinum? Then ProService Pak will cover their loss, up to your liability limit. It does not cover jewelry, money, or securities.

Optional coverage

Business liability coverage typically excludes losses arising from professional services, leaving your business at risk. ProService Pak offers options to add professional liability coverage to enhance your protection. The following are available.

  • Druggist's Professional Liability
  • Morticians' Professional Liability
  • Opticians' Professional Liability
  • Veterinarians' Professional Liability

Note: SGI CANADA does not provide professional liability coverage for massage therapists. For more on professional liability insurance, ask your broker.

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Assets / Links

ProService Pak eligible businesses
SGI CANADA insurance brokers
Value Pak core property coverage
Value Pak liability coverage


  1. Your insured property or building as described in your policy. 
  2. Physical threats that could damage your insured premise, such as an impact with a land vehicle or aircraft, wind, hail, fire, lightning, explosion, smoke, vandalism or malicious act. See your policy wording for exact coverage. 
  3. A cost that you are deemed responsible for associated to losses in a common area of a building in which you are a tenant or co-owner.

Contact Monarch Insurance Brokers for more information.